Manchester, Connecticut

Resident Information Search
Enter Account Number:
** Please enter your Account Number from your Water Bill **

This program will allow customers to review their water consumption history for the past five years.
Enter your account number exactly as it appears on your water bill.
Your account number is located in the lower left-hand corner of the water bill.

Customers should be aware that during 2000-2002, a system-wide meter replacement program was completed. Additional readings were required that reflect the replacement of the old meter and the setting of the new meter during the particular quarter in which the meter was changed out. The two readings are taken close together within one quarter and will appear as two unusually low consumption values on the graph. When the two readings are combined they represent the normal water consumption for that quarter.

Reasons for high water consumption:
  • Leaky toilet
  • Dripping faucets
  • Lawn and garden watering
  • Increase in the number of occupants
Reasons for low water consumption:
  • Decrease in the number of occupants
  • Use of water-conserving plumbing fixtures and appliances

If you have any questions or need additional information,
please contact the Customer Service Manager at